iLottery Account Manager

About EQL Games

Do you have a passion for innovation and a desire to lead in a fast-paced, cutting-edge environment? EQL Games, Inc. invites you to join our dynamic team, where creativity meets disruption in the world of iLottery products and integrations.

EQL Games, Inc. offers technology that enables lotteries to add new and innovative content across both retail and digital channels. Our first-of-its-kind content aggregator and original innovative games have placed EQL Games at the industry’s forefront of technological advancements. Our brand licensing department offers Team USA/Olympics, U.S. Soccer and Harlem Globetrotters content for all products, including scratch tickets. More well-known brands will be added throughout 2025.

Role description

• As the Account Manager you will work closely with internal teams to monitor game performance, drive strategic initiatives, and ensure we meet our customers' evolving needs by developing an understanding of our products and the game portfolio.
• The Account Manager will onboard new customers, manage mature opportunities, and propose game releases to meet the needs of each jurisdiction and plan out a roadmap 12 months in advance.
• Work with internal sources and third party studios, to prepare the game details and proposed prize structures, then working with the customer to obtain approved prize structures and localization requirements.
• Work with our Delivery Team, Project Manager and QA department to ensure that games reach the customer in good time for UAT and Production releases.

Responsibilities

• Act as the primary point of contact.
• Regularly meet with customers virtually and occasionally in person.
• Plan roadmaps and work with our delivery process.
• Stay up to date with iLottery content trends and the competitive landscape.

What we are looking for

• Excellent verbal and written communication skills
• Good decision making and problem solving skills
• Capable of utilizing internal systems, such as JIRA, Trello, Asana, and other tools along with analysing data to make decisions and recommendations.
• Ability to work alone and as part of a team.
• Previous experience working with customers in a Lottery environment (iLottery preferable)
• Building collaborative relationships
• Must pass background check and be eligible to work in the US
• Ability to work in the Louisville, KY office on a regular basis

What we Offer

At EQL Games, Inc., we're not just offering a job; we're inviting you to join a community that values your individuality and empowers you to thrive. Here's what we bring to the table:

• Unlimited PTO: We believe in respecting the autonomy of our employees, and as such, we do not designate specific holidays for observance. Instead, we empower our employees to choose the holidays that hold personal significance to them.
• Healthcare, Vision, and Dental Insurance covered for the employee: Your health and well-being matter to us. That's why we provide comprehensive healthcare coverage, ensuring you can focus on your work without worrying about medical expenses.
• Opportunity to grow with the company: Join us at the forefront of lottery innovation and be part of a team that's shaping the future of the industry.
• Salary range $60,000 - 75,000 USD

Link to apply: https://jobs.gusto.com/postings/eql-games-inc-ilottery-account-manager-f4ba83a3-daff-429f-82ef-6b71514c2caa